Steward queue/CASE-002973
Steward case

CASE-002973

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-53683workflow paused, state held

Side-by-side comparison

Incoming CLM-423594 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-423594incoming
#1MBR-038215Tyler West
0.831 rec.
Best evidence: NameDate of birth
NameTyler WestTyler West
Date of birth1971-07-18
07/18/71
1971-07-18
Member IDUHC-16776-34—
SSN—
•••-••-UNKNOWN
•••-••-7266
Phone—
N/A
—
Email——
Address6865 Willow Ct—
City / state / ZIPAustin, TX, 78766—
GroupGRP-0429GRP-0429
PlanOPTIONS-PPO—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-038215Tyler West0.83
Matched against TPA-60380, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-60380Tyler West1971-07-18Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55a94025a3e5
    Escalated CLM-423594, top score 0.83, candidates MBR-038215

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-53683
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033872
Opened
2026-10-22 12:43:43
Top score
0.83