Steward queue/CASE-002977
Steward case

CASE-002977

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-41072workflow paused, state held

Side-by-side comparison

Incoming CLM-400739 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400739incoming
#1MBR-045920David Sullivan
0.831 rec.
Best evidence: NameDate of birth
NameDavid S SullivanDavid Sullivan
Date of birth1938-12-13
12/13/1938
1938-12-13
Member ID—
-
UHC-18996-19
SSN—•••-••-9638
Phone—
NULL
7533557924
Email——
Address—7502 Union St
City / state / ZIP—
N/A
Nashville, TN, 37244
Group—
-
GRP-9693
Plan—OPTIONS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-045920David Sullivan0.83
Matched against ENR-100985, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-100985David Sullivan1938-12-13Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:558de42695e9
    Escalated CLM-400739, top score 0.83, candidates MBR-045920

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-41072
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-028511
Opened
2026-10-22 12:43:43
Top score
0.83