Steward queue/CASE-002980
Steward case

CASE-002980

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-86504workflow paused, state held

Side-by-side comparison

Incoming TPA-57205 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-57205incoming
#1MBR-022931Noah Woods
0.831 rec.
Best evidence: NameDate of birth
NameNoah WoodsNoah Woods
Date of birth1999-05-231999-05-23
Member ID—
null
—
SSN——
Phone—
-
—
Email—
-
—
Address6006 Maple Ave—
City / state / ZIPSan Antonio, TX
SAN ANTONIO, TX , -
—
Group—
N/A
—
PlanCHOICE-PLUS-PPO—
Sources, recordsTPA1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022931Noah Woods0.83
Matched against TPA-57206, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-57206Noah Woods1999-05-23Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55992e9d8f4f
    Escalated TPA-57205, top score 0.83, candidates MBR-022931

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-86504
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043885
Opened
2026-10-22 12:43:43
Top score
0.83