Steward queue/CASE-002992
Steward case

CASE-002992

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvjj6udb-56548workflow paused, state held

Side-by-side comparison

Incoming CLM-407360 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407360incoming
#1MBR-014954Robert Patel
0.834 rec.
Best evidence: NameAddress
NameRobert PatelRobert Patel
Date of birth—
1990-81-08
1998-01-08
Member ID—
NULL
UHC-85449-55
SSN—
•••-••-NULL
•••-••-9777
Phone—
-
6004637069
Email—robert.patel90@hotmail.com
Address7450 Lake View Rd7450 Lake View Rd Apt 31
City / state / ZIPSeattle, WA, 98146Seattle, WA, 98146
GroupGRP-5485GRP-5485
Plan—
NULL
SELECT-EPO
Sources, recordsCLM1 recordTPA ×1CLM ×1ENR ×24 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014954Robert Patel0.83
Matched against TPA-53235, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:557c741449d1
    Escalated CLM-407360, top score 0.83, candidates MBR-014954

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-56548
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-034949
Opened
2026-10-22 12:43:43
Top score
0.83