Steward queue/CASE-003003
Steward case

CASE-003003

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-91078workflow paused, state held

Side-by-side comparison

Incoming CLM-431137 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-431137incoming
#1MBR-031656Kenneth Ryan
0.831 rec.
Best evidence: NameDate of birth
NameKenneth RyanKenneth Ryan
Date of birth1938-12-171938-12-17
Member ID——
SSN——
Phone6735033629
673-503-3629
—
Email—
-
—
Address—
N/A
5284 Washington St
City / state / ZIP—
NULL
Atlanta, GA, 30339
GroupGRP-0935—
PlanMEDICARE-ADV-B—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031656Kenneth Ryan0.83
Matched against TPA-63757, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-63757Kenneth Ryan1938-12-17Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393d0071e0c0
    Escalated CLM-431137, top score 0.83, candidates MBR-031656

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-91078
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044967
Opened
2026-10-19 19:54:36
Top score
0.83