Steward queue/CASE-003009
Steward case

CASE-003009

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-25733workflow paused, state held

Side-by-side comparison

Incoming CLM-406609 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-406609incoming
#1MBR-009374Sophia Carroll
0.835 rec.
Best evidence: NameDate of birth
NameSophia Carroll
Carroll, Sophia
Sophia Z Carroll
Date of birth1979-02-231979-02-23
Member ID—
-
UHC-64413-52
SSN—
•••-••--
•••-••-3293
Phone—
N/A
5816388412
Email—
N/A
sophia.carroll@icloud.com
Address—5642 Desert Sky Blvd Apt 21
City / state / ZIP—
null
Atlanta, GA
Group—GRP-7932
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×2PRV ×2CLM ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-009374Sophia Carroll0.83
Matched against PRV-21937, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55032634d8f0
    Escalated CLM-406609, top score 0.83, candidates MBR-009374

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-25733
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-020209
Opened
2026-10-22 12:43:43
Top score
0.83