Steward case

CASE-003018

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-63698workflow paused, state held

Side-by-side comparison

Incoming TPA-59820 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-59820incoming	#1MBR-019119Dorothy Richards 0.831 rec. Best evidence: NameDate of birth	#2MBR-044998Dorothy Richards 0.831 rec. Best evidence: NameDate of birth
Name	Dorothy C Richards	Dorothy Richards	Dorothy Richards
Date of birth	1979-02-07	1979-02-07	1979-02-07
Member ID	—	—	—
SSN	— •••-••-N/A	—	•••-••-6819
Phone	— null	8163835314	8163835314
Email	dorothy.richards@icloud.com	—	—
Address	— null	4171 Spring St	987 Willow Ct
City / state / ZIP	— -, N/A, UNKNOWN	Scottsdale, AZ, 85253	San Antonio, TX, 78280
Group	GRP-5934	—	GRP-5934
Plan	— NULL	—	—
Sources, records	TPA1 record	PRV ×11 record	CLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019119Dorothy Richards0.83

Matched against PRV-26599, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

PRVPRV-26599Dorothy Richards1979-02-07Single record 1.00

▶#2MBR-044998Dorothy Richards0.83

Matched against CLM-422342, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-422342Dorothy Richards1979-02-07Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39296090b8c6
Escalated TPA-59820, top score 0.83, candidates MBR-019119, MBR-044998

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Dorothy RichardsMBR-019119, score 0.83, 1 recordLinkLink to Dorothy RichardsMBR-044998, score 0.83, 1 recordLinkConfirm as a distinct identityTPA-59820 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-63698
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-037472
Opened: 2026-10-19 19:54:36
Top score: 0.83