Steward queue/CASE-003023
Steward case

CASE-003023

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-95372workflow paused, state held

Side-by-side comparison

Incoming CLM-404203 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-404203incoming
#1MBR-015191George Lewis
0.815 rec.
Best evidence: NameAddress
NameGeorge LewisGeorge Lewis
Date of birth2006-02-232005-02-23
Member ID—
N/A
UHC-96111-39
SSN—
•••-••--
•••-••-0600
Phone—5417594227
Email—george.lewis@icloud.com
Address2743 Sunset Blvd
2743 Sunset Boulevard
2058 Sage Ct
City / state / ZIPChandler, AZ, 85244Houston, TX, 77017
GroupGRP-9553GRP-9553
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordCLM ×2TPA ×2ENR ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015191George Lewis0.81
Matched against CLM-404202, 3 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39bb00e1cd41
    Escalated CLM-404203, top score 0.81, candidates MBR-015191

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-95372
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045872
Opened
2026-10-19 19:54:36
Top score
0.81