Steward queue/CASE-003025
Steward case

CASE-003025

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-42294workflow paused, state held

Side-by-side comparison

Incoming CLM-403213 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-403213incoming
#1MBR-032780Carolyn King
0.831 rec.
Best evidence: NameDate of birth
NameCarolyn KnigCarolyn King
Date of birth1997-06-22
19970622
1997-06-22
Member IDUHC-24972-48—
SSN—
•••-••--
—
Phone6315858609
16315858609
—
Email—
-
carolyn.king36@hotmail.com
Address—6321 Highland Ave
City / state / ZIP—
UNKNOWN , -, NULL
Fresno, CA, 93768
Group—
N/A
GRP-5286
PlanCORE-HMO—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-032780Carolyn King0.83
Matched against TPA-51386, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.95350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-51386Carolyn King1997-06-22Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39860560fc78
    Escalated CLM-403213, top score 0.83, candidates MBR-032780

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-42294
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-029082
Opened
2026-10-19 19:54:36
Top score
0.83