Steward queue/CASE-003028
Steward case

CASE-003028

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-84582workflow paused, state held

Side-by-side comparison

Incoming TPA-52655 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52655incoming
#1MBR-035450Sophia Graham
0.831 rec.
Best evidence: NameDate of birth
NameSophia T GrahamSophia Graham
Date of birth1967-09-271967-09-27
Member ID—UHC-79154-47
SSN—
•••-••- -
—
Phone4593566569
459-356-6569
—
Email——
Address—
UNKNOWN
3284 Lincoln Way
City / state / ZIP—
-, N/A
Jacksonville, FL, 32256
Group—GRP-3132
PlanMEDICARE-ADV-B—
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035450Sophia Graham0.83
Matched against CLM-405971, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-405971Sophia Graham1967-09-27Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:551c6cad79d4
    Escalated TPA-52655, top score 0.83, candidates MBR-035450

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-84582
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043452
Opened
2026-10-22 12:43:43
Top score
0.83