Steward queue/CASE-003031
Steward case

CASE-003031

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-77071workflow paused, state held

Side-by-side comparison

Incoming CLM-412705 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-412705incoming
#1MBR-031844Melissa Dixon
0.831 rec.
Best evidence: NameDate of birth
NameMelissa G DixonMelissa Dixon
Date of birth1993-11-16
16-11-1993
1993-11-16
Member ID—
UNKNOWN
UHC-54897-01
SSN——
Phone—
-
2856232365
Email—
null
—
Address——
City / state / ZIP—
N/A, , NULL
—
GroupGRP-8536—
PlanCORE-HMO—
Sources, recordsCLM1 recordPRV ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031844Melissa Dixon0.83
Matched against PRV-23671, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-23671Melissa Dixon1993-11-16Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:554dc35866cd
    Escalated CLM-412705, top score 0.83, candidates MBR-031844

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-77071
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041539
Opened
2026-10-22 12:43:43
Top score
0.83