Steward queue/CASE-003052
Steward case

CASE-003052

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-78059workflow paused, state held

Side-by-side comparison

Incoming CLM-426726 against 3 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426726incoming
#1MBR-035973Bobby Ferguson
0.831 rec.
Best evidence: NameDate of birth
#2MBR-042322Bobby Ferguson
0.832 rec.
Best evidence: NameDate of birth
#3MBR-015521Diego Ferguson
0.643 rec.
Best evidence: none ≥ 0.90
NameBobby FergusonBobby FergusonBobby FergusonDiego B Ferguson
Date of birth1975-12-211975-12-211975-12-211975-12-11
Member ID—
null
—UHC-85211-32UHC-88489-23
SSN—
•••-••--
—•••-••-7403•••-••-0549
Phone—690967950269096795025167281016
Email——bobby.ferguson93@proton.mediego.ferguson34@aol.com
Address—
UNKNOWN
4853 Lake View Rd3949 Broadway3780 Market St
City / state / ZIP—
null, NULL
Chandler, AZ, 85273Sacramento, CA, 95828Phoenix, AZ, 85060
Group—
NULL
—GRP-4117GRP-4393
Plan——CHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordTPA ×11 recordCLM ×1ENR ×12 recordsTPA ×1ENR ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035973Bobby Ferguson0.83
Matched against TPA-61805, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-61805Bobby Ferguson1975-12-21Single record 1.00
▶#2MBR-042322Bobby Ferguson0.83
Matched against CLM-426727, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#3MBR-015521Diego Ferguson0.64
Matched against TPA-54510, 2 fields compared, weighted score 0.641
FieldSimilarityWeightShareNote
Name0.78350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39b727eee0be
    Escalated CLM-426726, top score 0.83, candidates MBR-035973, MBR-042322, MBR-015521

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-78059
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041808
Opened
2026-10-19 19:54:36
Top score
0.83