Steward case

CASE-003053

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-59284workflow paused, state held

Side-by-side comparison

Incoming TPA-61805 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-61805incoming	#1MBR-041808Bobby Ferguson 0.831 rec. Best evidence: NameDate of birth	#2MBR-042322Bobby Ferguson 0.832 rec. Best evidence: NameDate of birth
Name	Bobby Ferguson	Bobby Ferguson	Bobby Ferguson
Date of birth	1975-12-21	1975-12-21	1975-12-21
Member ID	—	—	UHC-85211-32
SSN	—	—	•••-••-7403
Phone	6909679502 690.967.9502	—	6909679502
Email	— UNKNOWN	—	bobby.ferguson93@proton.me
Address	4853 Lake View Rd	—	3949 Broadway
City / state / ZIP	Chandler, AZ, 85273	—	Sacramento, CA, 95828
Group	— NULL	—	GRP-4117
Plan	—	—	CHOICE-PLUS-PPO
Sources, records	TPA1 record	CLM ×11 record	CLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041808Bobby Ferguson0.83

Matched against CLM-426726, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-426726Bobby Ferguson1975-12-21Single record 1.00

▶#2MBR-042322Bobby Ferguson0.83

Matched against CLM-426727, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-426727Bobby Ferguson1975-12-21Rule 0.99
ENRENR-135065Bobby Ferguson1975-12-21Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39839ad4b16e
Escalated TPA-61805, top score 0.83, candidates MBR-041808, MBR-042322

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Bobby FergusonMBR-041808, score 0.83, 1 recordLinkLink to Bobby FergusonMBR-042322, score 0.83, 2 recordsLinkConfirm as a distinct identityTPA-61805 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-59284
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-035973
Opened: 2026-10-19 19:54:36
Top score: 0.83