Steward queue/CASE-003054
Steward case

CASE-003054

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-24300workflow paused, state held

Side-by-side comparison

Incoming CLM-412286 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-412286incoming
#1MBR-040881Jnice Cook
0.831 rec.
Best evidence: NameDate of birth
NameJanice CookJnice Cook
Date of birth1946-04-28
04/28/1946
1946-04-28
Member IDUHC-48502-58—
SSN•••-••-7355—
Phone—
null
—
Email—
UNKNOWN
—
Address—
NULL
—
City / state / ZIP—
UNKNOWN, -
—
Group—GRP-9179
PlanSELECT-EPO—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-040881Jnice Cook0.83
Matched against TPA-55414, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-55414Jnice Cook1946-04-28Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393f462586cf
    Escalated CLM-412286, top score 0.83, candidates MBR-040881

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-24300
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-019300
Opened
2026-10-19 19:54:36
Top score
0.83