Steward queue/CASE-003055
Steward case

CASE-003055

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-74609workflow paused, state held

Side-by-side comparison

Incoming TPA-55414 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-55414incoming
#1MBR-019300Janice Cook
0.831 rec.
Best evidence: NameDate of birth
NameJnice CookJanice Cook
Date of birth1946-04-281946-04-28
Member ID—
UNKNOWN
UHC-48502-58
SSN—
•••-••- NULL
•••-••-7355
Phone—
-
—
Email—
UNKNOWN
—
Address——
City / state / ZIP—
NULL, N/A, N/A
—
GroupGRP-9179—
Plan—
null
SELECT-EPO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019300Janice Cook0.83
Matched against CLM-412286, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-412286Janice Cook1946-04-28Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3999590a9265
    Escalated TPA-55414, top score 0.83, candidates MBR-019300

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-74609
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040881
Opened
2026-10-19 19:54:36
Top score
0.83