Steward queue/CASE-003075
Steward case

CASE-003075

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-77729workflow paused, state held

Side-by-side comparison

Incoming CLM-400198 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400198incoming
#1MBR-039116Robert Jenkins
0.834 rec.
Best evidence: NameDate of birth
NameRobert JenkinsRobert Q Jenkins
Date of birth1948-04-281948-04-28
Member ID—
N/A
UHC-46816-23
SSN—
•••-••- N/A
•••-••-7694
Phone—7208274033
Email—robert.jenkins@aol.com
Address—
N/A
3732 Lake View Rd
City / state / ZIP—
UNKNOWN, NULL
Glendale, AZ, 85357
GroupGRP-2722GRP-2722
Plan—MEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×2PRV ×1CLM ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039116Robert Jenkins0.83
Matched against ENR-100289, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55c544d0269d
    Escalated CLM-400198, top score 0.83, candidates MBR-039116

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-77729
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041720
Opened
2026-10-22 12:43:43
Top score
0.83