Steward queue/CASE-003081
Steward case

CASE-003081

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-82692workflow paused, state held

Side-by-side comparison

Incoming CLM-409976 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-409976incoming
#1MBR-032788Emma Ortiz
0.831 rec.
Best evidence: NameDate of birth
NameEmma OrtizEmma Ortiz
Date of birth1944-08-131944-08-13
Member ID—UHC-56096-77
SSN•••-••-7140—
Phone—
NULL
—
Email—
null
—
Address—
null
1424 Main St
City / state / ZIP—
UNKNOWN
Houston, TX, 77075
GroupGRP-4783—
Plan——
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-032788Emma Ortiz0.83
Matched against CLM-409975, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-409975Emma Ortiz1944-08-13Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391afda1023d
    Escalated CLM-409976, top score 0.83, candidates MBR-032788

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-82692
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042986
Opened
2026-10-19 19:54:36
Top score
0.83