Steward queue/CASE-003086
Steward case

CASE-003086

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-64471workflow paused, state held

Side-by-side comparison

Incoming CLM-403706 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-403706incoming
#1MBR-017982Andrea Riley
0.831 rec.
Best evidence: NameDate of birth
NameAndrea W RileyAndrea Riley
Date of birth1963-04-241963-04-24
Member IDUHC-09555-54—
SSN—
•••-••-null
—
Phone—9609861300
Email——
Address5837 Willow Ct
5837 Willow Court
—
City / state / ZIPLos Angeles, CA, 90042—
GroupGRP-9900—
PlanNAVIGATE-HMO—
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017982Andrea Riley0.83
Matched against CLM-403707, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-403707Andrea Riley1963-04-24Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55c4ab715d23
    Escalated CLM-403706, top score 0.83, candidates MBR-017982

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-64471
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037752
Opened
2026-10-22 12:43:43
Top score
0.83