Steward case

CASE-003092

Confidence 0.74 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-47636workflow paused, state held

Side-by-side comparison

Incoming CLM-404583 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-404583incoming	#1MBR-015875Donna Austin 0.741 rec. Best evidence: Name
Name	Donna Austin	Donna Austin
Date of birth	1975-05-22 19750522	1974-05-22
Member ID	— -	UHC-31337-79
SSN	—	•••-••-2154
Phone	— null	2432841228
Email	donna.austin@yahoo.com	—
Address	6301 Valley View Dr	6301 Valley View Dr
City / state / ZIP	Tucson, AZ TUCSON, AZ, null	Tucson, AZ, 85798
Group	GRP-5670	GRP-5670
Plan	—	NAVIGATE-HMO
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015875Donna Austin0.74

Matched against ENR-106049, 3 fields compared, weighted score 0.738

Field	Similarity	Weight	Share	Note
Name	1.00	3	38%
Date of birth	0.50	3	38%	one_digit
Address	0.70	2	25%	street_match

Guard: noneConflicts: none

Records in this identity

ENRENR-106049Donna Austin1974-05-22Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:55cfced6d0a6
Escalated CLM-404583, top score 0.74, candidates MBR-015875

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Donna AustinMBR-015875, score 0.74, 1 recordLinkConfirm as a distinct identityCLM-404583 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-47636
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-031435
Opened: 2026-10-22 12:43:43
Top score: 0.74