Steward queue/CASE-003116
Steward case

CASE-003116

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-19587workflow paused, state held

Side-by-side comparison

Incoming CLM-418106 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-418106incoming
#1MBR-032716Melissa Padilla
0.831 rec.
Best evidence: NamePhone
NameMelissa PadillaMelissa Padilla
Date of birth—1977-01-17
Member ID—UHC-97545-77
SSN—
•••-••-N/A
•••-••-9613
Phone2992239486
12992239486
2992239486
Email—melissa.padilla64@outlook.com
Address—2592 Oak St # 207
City / state / ZIP—
UNKNOWN
Mesa, AZ, 85231
GroupGRP-0217GRP-0217
Plan—
-
CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-032716Melissa Padilla0.83
Matched against ENR-123802, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity
  • ENRENR-123802Melissa Padilla1977-01-17Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c902ddeec0
    Escalated CLM-418106, top score 0.83, candidates MBR-032716

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-19587
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-016131
Opened
2026-10-19 19:54:36
Top score
0.83