Steward queue/CASE-003121
Steward case

CASE-003121

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-21396workflow paused, state held

Side-by-side comparison

Incoming ENR-142703 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-142703incoming
#1MBR-040165Janet Hernandez
0.831 rec.
Best evidence: NameDate of birth
#2MBR-016188Jnaet Hernandez
0.791 rec.
Best evidence: NameSSN (last four)
NameJanet HernandezJanet HernandezJnaet Hernandez
Date of birth1973-05-061973-05-061974-05-06
Member IDUHC-29418-37——
SSN•••-••-7768—•••-••-7768
Phone———
Emailjanet.hernandez68@outlook.com——
Address37 Oak St Apt 25—37 Oak St
City / state / ZIPOrlando, FL, 32823—Orlando, FL
GroupGRP-2329GRP-2329—
PlanMEDICARE-ADV-B——
Sources, recordsENR1 recordTPA ×11 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-040165Janet Hernandez0.83
Matched against TPA-64345, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-64345Janet Hernandez1973-05-06Single record 1.00
▶#2MBR-016188Jnaet Hernandez0.79
Matched against TPA-64346, 4 fields compared, weighted score 0.793
FieldSimilarityWeightShareNote
Name0.98329%
Date of birth0.50329%one_digit
SSN (last four)1.002.524%
Address0.70219%street_match
Guard: noneConflicts: none
Records in this identity
  • TPATPA-64346Jnaet Hernandez1974-05-06Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391e902789bd
    Escalated ENR-142703, top score 0.83, candidates MBR-040165, MBR-016188

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-21396
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-017371
Opened
2026-10-19 19:54:36
Top score
0.83