Steward queue/CASE-003122
Steward case

CASE-003122

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-72159workflow paused, state held

Side-by-side comparison

Incoming TPA-64345 against 3 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-64345incoming
#1MBR-017371Janet Hernandez
0.831 rec.
Best evidence: NameDate of birth
#2MBR-013713Gary Hernandez
0.832 rec.
Best evidence: Date of birth
#3MBR-016188Jnaet Hernandez
0.741 rec.
Best evidence: Name
NameJanet HernandezJanet HernandezGary A HernandezJnaet Hernandez
Date of birth1973-05-061973-05-061973-05-061974-05-06
Member ID—
N/A
UHC-29418-37UHC-48744-09—
SSN—
•••-••-null
•••-••-7768•••-••-9279•••-••-7768
Phone—
NULL
—3369711247—
Email—
NULL
janet.hernandez68@outlook.comgary.hernandez90@icloud.com—
Address—
-
37 Oak St Apt 258374 Central Ave37 Oak St
City / state / ZIP—
UNKNOWN
Orlando, FL, 32823Tempe, AZ, 85208Orlando, FL
GroupGRP-2329GRP-2329GRP-7317—
Plan—
-
MEDICARE-ADV-BOPTIONS-PPO—
Sources, recordsTPA1 recordENR ×11 recordTPA ×1ENR ×12 recordsTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017371Janet Hernandez0.83
Matched against ENR-142703, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-142703Janet Hernandez1973-05-06Single record 1.00
▶#2MBR-013713Gary Hernandez0.83
Matched against ENR-107956, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.79350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#3MBR-016188Jnaet Hernandez0.74
Matched against TPA-64346, 2 fields compared, weighted score 0.738
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • TPATPA-64346Jnaet Hernandez1974-05-06Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e0c3d294e3
    Escalated TPA-64345, top score 0.83, candidates MBR-017371, MBR-013713, MBR-016188

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-72159
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040165
Opened
2026-10-19 19:54:36
Top score
0.83