Steward queue/CASE-003170
Steward case

CASE-003170

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-57213workflow paused, state held

Side-by-side comparison

Incoming CLM-422008 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-422008incoming
#1MBR-016803Ruth Sandoval
0.813 rec.
Best evidence: NameAddress
NameRuth Z Sandoval
Ruth Z. Sandoval
Ruth Z Sandoval
Date of birth1985-05-061984-05-06
Member ID—UHC-67569-41
SSN—•••-••-9328
Phone—
UNKNOWN
4138603758
Email—
null
ruth.sandoval93@yahoo.com
Address1894 Mountain View Dr
1894 Mountain View Drive
1894 Mountain View Dr
City / state / ZIPLas Vegas, NV, 89130Las Vegas, NV, 89130
Group—GRP-3120
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-016803Ruth Sandoval0.81
Matched against ENR-128826, 3 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39174e2861d1
    Escalated CLM-422008, top score 0.81, candidates MBR-016803

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-57213
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-035207
Opened
2026-10-19 19:54:36
Top score
0.81