Steward queue/CASE-003171
Steward case

CASE-003171

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-93931workflow paused, state held

Side-by-side comparison

Incoming CLM-427313 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-427313incoming
#1MBR-016826Brenda Stewart
0.832 rec.
Best evidence: NameDate of birth
#2MBR-030471Joe Stewart
0.641 rec.
Best evidence: none ≥ 0.90
NameBrenda StewartBrenda E StewartJoe H Stewart
Date of birth1958-03-28
03/28/58
1958-03-281958-03-25
Member ID—UHC-39537-90UHC-96025-72
SSN—
•••-••-N/A
•••-••-0534•••-••-2650
Phone—
N/A
33947915442528622042
Email—
NULL
brenda.stewart@proton.me—
Address—2741 Hillcrest Rd4585 Mountain View Dr
City / state / ZIP—
, NULL
Miami, FL, 33143Dallas, TX, 75282
Group—
UNKNOWN
GRP-5894GRP-6378
PlanCORE-HMOCORE-HMOMEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×1PRV ×12 recordsENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-016826Brenda Stewart0.83
Matched against ENR-135791, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-030471Joe Stewart0.64
Matched against ENR-102241, 2 fields compared, weighted score 0.639
FieldSimilarityWeightShareNote
Name0.78350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • ENRENR-102241Joe Stewart1958-03-25Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3990bcd00c93
    Escalated CLM-427313, top score 0.83, candidates MBR-016826, MBR-030471

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-93931
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045586
Opened
2026-10-19 19:54:36
Top score
0.83