Steward queue/CASE-003183
Steward case

CASE-003183

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-20773workflow paused, state held

Side-by-side comparison

Incoming CLM-408862 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-408862incoming
#1MBR-030078Logan Santos
0.831 rec.
Best evidence: NameDate of birth
NameLogan SantosLogan P Santos
Date of birth1945-08-201945-08-20
Member ID—
-
UHC-63237-32
SSN—
•••-••-NULL
•••-••-0371
Phone—3995722344
Email—
null
—
Address—
N/A
431 Palm Dr
City / state / ZIP—
-, , N/A
Orlando, FL, 32845
GroupGRP-4522GRP-4522
Plan—
null
OPTIONS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030078Logan Santos0.83
Matched against ENR-111705, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-111705Logan Santos1945-08-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5592d45792d9
    Escalated CLM-408862, top score 0.83, candidates MBR-030078

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-20773
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-016946
Opened
2026-10-22 12:43:43
Top score
0.83