Steward queue/CASE-003192
Steward case

CASE-003192

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-58846workflow paused, state held

Side-by-side comparison

Incoming CLM-426886 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426886incoming
#1MBR-018617Martha McDonald
0.832 rec.
Best evidence: NameDate of birth
NameMartha McDonaldMartha McDonald
Date of birth1955-11-061955-11-06
Member ID—
-
UHC-86426-29
SSN—
•••-••-N/A
—
Phone—
UNKNOWN
5676768780
Email—martha.mcdonald@outlook.com
Address—1627 River Rd
City / state / ZIP—
NULL, NULL, null
Orlando, FL, 32884
GroupGRP-2277GRP-2277
Plan—
-
CORE-HMO
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018617Martha McDonald0.83
Matched against CLM-426887, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:559c0b315d23
    Escalated CLM-426886, top score 0.83, candidates MBR-018617

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-58846
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-035808
Opened
2026-10-22 12:43:43
Top score
0.83