Steward queue/CASE-003197
Steward case

CASE-003197

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-28149workflow paused, state held

Side-by-side comparison

Incoming CLM-431211 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-431211incoming
#1MBR-018027Arjun Crawford
0.835 rec.
Best evidence: NameDate of birth
NameArjun X Crawford
ARJUN X. CRAWFORD
Arjun X Crawford
Date of birth1971-06-231971-06-23
Member ID—
NULL
UHC-35273-61
SSN—•••-••-4655
Phone—4133761866
Email—
-
arjun.crawford@aol.com
Address—
N/A
8223 Highland Ave
City / state / ZIP—
N/A
Eden Prairie, MN, 55372
Group—
NULL
GRP-2439
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordCLM ×1PRV ×2ENR ×25 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018027Arjun Crawford0.83
Matched against CLM-431210, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39bb9b5884e5
    Escalated CLM-431211, top score 0.83, candidates MBR-018027

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-28149
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-021675
Opened
2026-10-19 19:54:36
Top score
0.83