Steward queue/CASE-003198
Steward case

CASE-003198

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-24800workflow paused, state held

Side-by-side comparison

Incoming TPA-52261 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52261incoming
#1MBR-024037Gregory Hunt
0.833 rec.
Best evidence: NameDate of birth
NameGregory HuntGregory Hunt
Date of birth1978-09-141978-09-14
Member ID—UHC-84710-60
SSN—•••-••-2832
Phone—
null
9447374573
Email—gregory.hunt39@aol.com
Address—
UNKNOWN
4621 Sage Ct
City / state / ZIP—
N/A, -, null
Scottsdale, AZ
GroupGRP-5370GRP-5370
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsTPA1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024037Gregory Hunt0.83
Matched against CLM-405156, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c3aacffeaf
    Escalated TPA-52261, top score 0.83, candidates MBR-024037

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-24800
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-019612
Opened
2026-10-19 19:54:36
Top score
0.83