Steward queue/CASE-003205
Steward case

CASE-003205

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-21172workflow paused, state held

Side-by-side comparison

Incoming CLM-405373 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405373incoming
#1MBR-025772Robert Hofmfan
0.842 rec.
Best evidence: NamePhoneAddress
NameRobert HoffmanRobert Hofmfan
Date of birth1986-03-221985-03-22
Member ID—UHC-57288-80
SSN—
•••-••-NULL
•••-••-2924
Phone52765171265276517126
Email—robert.hoffman6@icloud.com
Address17 Palm Dr
17 Palm Drive
17 Palm Dr
City / state / ZIPMesa, AZ, 85243Mesa, AZ, 85243
GroupGRP-1441GRP-1441
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×1PRV ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025772Robert Hofmfan0.84
Matched against PRV-21548, 4 fields compared, weighted score 0.842
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity
  • ENRENR-107047Robert Hofmfan1985-03-22Scored 0.99
  • PRVPRV-21548Robert Hoffman1985-03-22Scored 0.99

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39a71174df6a
    Escalated CLM-405373, top score 0.84, candidates MBR-025772

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-21172
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-017225
Opened
2026-10-19 19:54:36
Top score
0.84