Steward queue/CASE-003211
Steward case

CASE-003211

Confidence 0.79 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-45751workflow paused, state held

Side-by-side comparison

Incoming CLM-417724 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-417724incoming
#1MBR-017272Sophia Kelley
0.791 rec.
Best evidence: NameDate of birthPhone
NameSophia Kelley
Kelley, Sophia
Sophia O Kelley
Date of birth1951-11-131951-11-13
Member ID—UHC-20588-02
SSN—
•••-••-N/A
•••-••-5687
Phone36688107633668810763
Email—
NULL
—
Address6604 Park Pl5695 Highland Ave
City / state / ZIPCharlotte, NC, 28280
CHARLOTTE , NC, 28280
San Diego, CA, 92125
GroupGRP-5853GRP-5853
Plan—
NULL
MEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017272Sophia Kelley0.79
Matched against ENR-123339, 4 fields compared, weighted score 0.789
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth1.00332%exact
Phone1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity
  • ENRENR-123339Sophia Kelley1951-11-13Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55d0937233f7
    Escalated CLM-417724, top score 0.79, candidates MBR-017272

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-45751
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030641
Opened
2026-10-22 12:43:43
Top score
0.79