Steward queue/CASE-003214
Steward case

CASE-003214

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-78500workflow paused, state held

Side-by-side comparison

Incoming TPA-62679 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-62679incoming
#1MBR-008996Russell Bell
0.836 rec.
Best evidence: Name
NameRussell BellRussell G Bell
Date of birth—2006-04-02
Member ID—UHC-91116-58
SSN—
•••-••-null
•••-••-2287
Phone—
-
2987968758
Email—russell.bell89@icloud.com
Address—2688 Jefferson Ave
City / state / ZIP—
N/A , null, null
Atlanta, GA, 30380
Group—GRP-5560
Plan—
-
SELECT-EPO
Sources, recordsTPA1 recordCLM ×2TPA ×2PRV ×1ENR ×16 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008996Russell Bell0.83
Matched against TPA-59204, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.003100%
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ca710c0666
    Escalated TPA-62679, top score 0.83, candidates MBR-008996

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-78500
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041938
Opened
2026-10-19 19:54:36
Top score
0.83