Steward queue/CASE-003241
Steward case

CASE-003241

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-60031workflow paused, state held

Side-by-side comparison

Incoming CLM-410929 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-410929incoming
#1MBR-017613Alice Armstrong
0.832 rec.
Best evidence: NameAddress
NameAlice ArmstrongAlice Armstrong
Date of birth—
9148-04-18
1984-04-18
Member IDUHC-01835-54—
SSN•••-••-6840—
Phone—
-
3442920712
Email——
Address7640 Forest Ave Apt 18
7640 Forest Avenue Apt 18
7640 Forest Ave
City / state / ZIPColumbus, OH, 43261Columbus, OH
GroupGRP-0323GRP-0323
Plan—SELECT-EPO
Sources, recordsCLM1 recordTPA ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017613Alice Armstrong0.83
Matched against TPA-54785, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ffc9fc97de
    Escalated CLM-410929, top score 0.83, candidates MBR-017613

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-60031
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036220
Opened
2026-10-19 19:54:36
Top score
0.83