Steward queue/CASE-003245
Steward case

CASE-003245

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-65439workflow paused, state held

Side-by-side comparison

Incoming CLM-424897 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-424897incoming
#1MBR-017735Frank Roberts
0.815 rec.
Best evidence: NameAddress
NameFrank RobertsFrank K Roberts
Date of birth1981-06-11
6/11/1981
1982-06-11
Member ID—
UNKNOWN
UHC-23833-14
SSN—•••-••-9214
Phone—
NULL
3555231096
Emailfrank.roberts@gmail.com—
Address7429 Washington St
7429 Washington Street
7429 Washington St
City / state / ZIPPhoenix, AZ, 85050
Phoenix, Arizona, 85050
Phoenix, AZ, 85050
Group—GRP-8889
Plan—
UNKNOWN
CORE-HMO
Sources, recordsCLM1 recordCLM ×3ENR ×25 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017735Frank Roberts0.81
Matched against CLM-424895, 3 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3937e62b9f48
    Escalated CLM-424897, top score 0.81, candidates MBR-017735

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-65439
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038079
Opened
2026-10-19 19:54:36
Top score
0.81