Steward queue/CASE-003246
Steward case

CASE-003246

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-22036workflow paused, state held

Side-by-side comparison

Incoming CLM-427299 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-427299incoming
#1MBR-043802Richard Graham
0.832 rec.
Best evidence: NameDate of birth
NameRichard GrahamRichard Graham
Date of birth1940-08-211940-08-21
Member ID—UHC-75097-36
SSN—•••-••-3875
Phone—
UNKNOWN
4572195228
Email—
null
richard.graham@yahoo.com
Address—9332 Camelback Rd
City / state / ZIP—
null
Tempe, AZ, 85243
Group—GRP-9514
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordPRV ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043802Richard Graham0.83
Matched against PRV-28013, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55412c6c4353
    Escalated CLM-427299, top score 0.83, candidates MBR-043802

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-22036
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-017791
Opened
2026-10-22 12:43:43
Top score
0.83