Steward case

CASE-003250

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-84572workflow paused, state held

Side-by-side comparison

Incoming CLM-416701 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-416701incoming	#1MBR-041378Stephanie Arnold 0.831 rec. Best evidence: NameDate of birth
Name	Stephanie Arnold	Stephanie L Arnold
Date of birth	1941-07-03 Jul 3, 1941	1941-07-03
Member ID	— UNKNOWN	UHC-99944-03
SSN	— •••-••-N/A	•••-••-2445
Phone	4676219217	—
Email	—	stephanie.arnold@hotmail.com
Address	— null	7293 Desert Sky Blvd
City / state / ZIP	— UNKNOWN	Scottsdale, AZ, 85232
Group	—	GRP-2053
Plan	— -	MEDICARE-ADV-A
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041378Stephanie Arnold0.83

Matched against ENR-121934, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-121934Stephanie Arnold1941-07-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39fc1d98f039
Escalated CLM-416701, top score 0.83, candidates MBR-041378

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Stephanie ArnoldMBR-041378, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-416701 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-84572
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-043449
Opened: 2026-10-19 19:54:36
Top score: 0.83