Steward queue/CASE-003270
Steward case

CASE-003270

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-28887workflow paused, state held

Side-by-side comparison

Incoming TPA-52717 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52717incoming
#1MBR-025967Hiroshi Murphy
0.833 rec.
Best evidence: NameDate of birth
NameHiroshi Murphy
Murphy, Hiroshi
Hiroshi Murphy
Date of birth1978-01-071978-01-07
Member ID—UHC-37424-59
SSN—
•••-••-NULL
•••-••-0260
Phone—7885264797
Email—
N/A
hiroshi.murphy68@icloud.com
Address—1230 Lincoln Way
City / state / ZIP—
NULL, UNKNOWN
Eden Prairie, MN, 55340
Group—
N/A
GRP-1321
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsTPA1 recordENR ×2TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025967Hiroshi Murphy0.83
Matched against ENR-108037, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55a3eedbebb2
    Escalated TPA-52717, top score 0.83, candidates MBR-025967

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-28887
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-022116
Opened
2026-10-22 12:43:43
Top score
0.83