Steward queue/CASE-003288
Steward case

CASE-003288

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-80830workflow paused, state held

Side-by-side comparison

Incoming TPA-52780 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52780incoming
#1MBR-039076Frances Mason
0.831 rec.
Best evidence: NameDate of birth
NameFrances MasonFrances C Mason
Date of birth1979-03-07
3/7/1979
1979-03-07
Member ID—
UNKNOWN
UHC-03601-50
SSN—
•••-••-NULL
•••-••-3026
Phone—
UNKNOWN
—
Email——
Address7506 Highland Ave—
City / state / ZIPScottsdale, AZ
Scottsdale, Arizona, UNKNOWN
—
GroupGRP-3971GRP-3971
Plan—NAVIGATE-HMO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039076Frances Mason0.83
Matched against CLM-406275, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-406275Frances Mason1979-03-07Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:558c73471a21
    Escalated TPA-52780, top score 0.83, candidates MBR-039076

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-80830
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042499
Opened
2026-10-22 12:43:43
Top score
0.83