Steward case

CASE-003291

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-87608workflow paused, state held

Side-by-side comparison

Incoming CLM-425506 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-425506incoming	#1MBR-019442Roger Hawkins 0.751 rec. Best evidence: NameDate of birth
Name	Roger H Hawkins ROGER H. HAWKINS	Roger Hawkins
Date of birth	1973-01-24	1973-01-24
Member ID	UHC-17742-30	—
SSN	— •••-••-UNKNOWN	—
Phone	— NULL	—
Email	—	—
Address	7741 Central Ave 7741 Central Avenue	1000 Baseline Rd
City / state / ZIP	Phoenix, AZ, 85004	Las Vegas, NV, 89173
Group	GRP-6716	—
Plan	MEDICARE-ADV-B	—
Sources, records	CLM1 record	TPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019442Roger Hawkins0.75

Matched against TPA-61254, 3 fields compared, weighted score 0.750

Field	Similarity	Weight	Share	Note
Name	1.00	3	38%
Date of birth	1.00	3	38%	exact
Address	0.00	2	25%	different

Guard: noneConflicts: none

Records in this identity

TPATPA-61254Roger Hawkins1973-01-24Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39f0dfb84117
Escalated CLM-425506, top score 0.75, candidates MBR-019442

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Roger HawkinsMBR-019442, score 0.75, 1 recordLinkConfirm as a distinct identityCLM-425506 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-87608
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-044135
Opened: 2026-10-19 19:54:36
Top score: 0.75