Steward queue/CASE-003309
Steward case

CASE-003309

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-34106workflow paused, state held

Side-by-side comparison

Incoming CLM-420005 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420005incoming
#1MBR-018652Angela Sims
0.833 rec.
Best evidence: NameDate of birth
NameAngela Sims
Sims, Angela
Angela Sims
Date of birth2005-08-22
08/22/05
2005-08-22
Member ID—
null
UHC-18156-01
SSN—•••-••-4232
Phone—
NULL
9717849078
Email—
N/A
angela.sims93@icloud.com
Address—429 Main St
City / state / ZIP—
- , null, null
Minneapolis, MN, 55454
Group—
UNKNOWN
GRP-9303
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018652Angela Sims0.83
Matched against CLM-420004, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3923dd3b1f39
    Escalated CLM-420005, top score 0.83, candidates MBR-018652

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-34106
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025036
Opened
2026-10-19 19:54:36
Top score
0.83