Steward queue/CASE-003320
Steward case

CASE-003320

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-89442workflow paused, state held

Side-by-side comparison

Incoming CLM-402453 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-402453incoming
#1MBR-018767Kellly Miller
0.832 rec.
Best evidence: NameDate of birth
NameKelly MillerKellly Miller
Date of birth1944-05-08
05/08/1944
1944-05-08
Member ID—
null
UHC-25101-70
SSN—
•••-••--
•••-••-3480
Phone—
NULL
7846563919
Email—
-
kelly.miller40@icloud.com
Address—
UNKNOWN
8861 Sage Ct
City / state / ZIP—
null, null,
Plano, TX, 75073
Group—
UNKNOWN
GRP-2919
Plan—CORE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018767Kellly Miller0.83
Matched against ENR-103146, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394fccbe4f44
    Escalated CLM-402453, top score 0.83, candidates MBR-018767

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-89442
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044570
Opened
2026-10-19 19:54:36
Top score
0.83