Steward queue/CASE-003321
Steward case

CASE-003321

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-71471workflow paused, state held

Side-by-side comparison

Incoming CLM-420932 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420932incoming
#1MBR-018772Jessica Romero
0.833 rec.
Best evidence: NameDate of birth
#2MBR-041562Jessica Roemro
0.831 rec.
Best evidence: NameDate of birth
NameJessica Romero
Romero, Jessica
Jessica RomeroJessica Roemro
Date of birth1959-11-021959-11-021959-11-02
Member ID—UHC-07054-03—
SSN—•••-••-5852—
Phone—
UNKNOWN
60481155146048115514
Email—jessica.romero9@icloud.com—
Address—
-
2273 Lincoln Way948 Spring St
City / state / ZIP—
UNKNOWN, N/A, null
Nashville, TN, 37264Seattle, WA, 98113
GroupGRP-7647GRP-7647GRP-7647
Plan—
UNKNOWN
CORE-HMOCORE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×1TPA ×13 recordsCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018772Jessica Romero0.83
Matched against ENR-127518, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-041562Jessica Roemro0.83
Matched against CLM-420934, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.97350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-420934Jessica Roemro1959-11-02Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55697c4c1cd2
    Escalated CLM-420932, top score 0.83, candidates MBR-018772, MBR-041562

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-71471
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039960
Opened
2026-10-22 12:43:43
Top score
0.83