Steward queue/CASE-003322
Steward case

CASE-003322

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-77170workflow paused, state held

Side-by-side comparison

Incoming CLM-420934 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420934incoming
#1MBR-039960Jessica Romero
0.831 rec.
Best evidence: NameDate of birth
#2MBR-018772Jessica Romero
0.783 rec.
Best evidence: NameDate of birthPhone
NameJessica RoemroJessica RomeroJessica Romero
Date of birth1959-11-021959-11-021959-11-02
Member ID—
null
—UHC-07054-03
SSN——•••-••-5852
Phone6048115514
604-811-5514
—6048115514
Email——jessica.romero9@icloud.com
Address948 Spring St—2273 Lincoln Way
City / state / ZIPSeattle, WA, 98113
Seattle, WA , 98113
—Nashville, TN, 37264
GroupGRP-7647GRP-7647GRP-7647
PlanCORE-HMO—CORE-HMO
Sources, recordsCLM1 recordCLM ×11 recordENR ×1CLM ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039960Jessica Romero0.83
Matched against CLM-420932, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.97350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-420932Jessica Romero1959-11-02Single record 1.00
▶#2MBR-018772Jessica Romero0.78
Matched against ENR-127518, 4 fields compared, weighted score 0.781
FieldSimilarityWeightShareNote
Name0.97332%nickname
Date of birth1.00332%exact
Phone1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:550b78ce6f0a
    Escalated CLM-420934, top score 0.83, candidates MBR-039960, MBR-018772

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-77170
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041562
Opened
2026-10-22 12:43:43
Top score
0.83