Steward queue/CASE-003340
Steward case

CASE-003340

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-50175workflow paused, state held

Side-by-side comparison

Incoming CLM-410452 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-410452incoming
#1MBR-019133Charlotte Warren
0.833 rec.
Best evidence: NameDate of birth
NameCharlotte Warren
Warren, Charlotte
Charlotte O Warren
Date of birth1953-12-281953-12-28
Member ID—
NULL
UHC-20880-69
SSN—•••-••-9775
Phone—
N/A
8642278000
Email—charlotte.warren31@proton.me
Address—3458 Bayshore Dr
City / state / ZIP—Austin, TX, 78787
GroupGRP-0548GRP-0548
Plan—MEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×2CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019133Charlotte Warren0.83
Matched against ENR-113732, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5592afa67f3d
    Escalated CLM-410452, top score 0.83, candidates MBR-019133

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-50175
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-032517
Opened
2026-10-22 12:43:43
Top score
0.83