Steward queue/CASE-003342
Steward case

CASE-003342

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvjj6udb-24111workflow paused, state held

Side-by-side comparison

Incoming TPA-56521 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-56521incoming
#1MBR-027524Janet Shaw
0.831 rec.
Best evidence: NameAddress
NameJanet ShwJanet Shaw
Date of birth1956-10-23—
Member ID—UHC-96109-23
SSN——
Phone—
null
2618567515
Email—
-
—
Address1812 Maple Ave1812 Maple Ave
City / state / ZIPGlendale, AZ, 85306Glendale, AZ, 85306
GroupGRP-5249—
Plan—
null
—
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027524Janet Shaw0.83
Matched against CLM-414806, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55c5605365d7
    Escalated TPA-56521, top score 0.83, candidates MBR-027524

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-24111
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-019179
Opened
2026-10-22 12:43:43
Top score
0.83