Steward queue/CASE-003343
Steward case

CASE-003343

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvjj6udb-39021workflow paused, state held

Side-by-side comparison

Incoming CLM-414806 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-414806incoming
#1MBR-019179Janet Shw
0.831 rec.
Best evidence: NameAddress
NameJanet ShawJanet Shw
Date of birth—
2310-91-56
1956-10-23
Member IDUHC-96109-23—
SSN——
Phone2618567515
(261) 856-7515
—
Email—
null
—
Address1812 Maple Ave1812 Maple Ave
City / state / ZIPGlendale, AZ, 85306Glendale, AZ, 85306
Group—
N/A
GRP-5249
Plan—
UNKNOWN
—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019179Janet Shw0.83
Matched against TPA-56521, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity
  • TPATPA-56521Janet Shw1956-10-23Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55c4a6954189
    Escalated CLM-414806, top score 0.83, candidates MBR-019179

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-39021
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-027524
Opened
2026-10-22 12:43:43
Top score
0.83