Steward queue/CASE-003345
Steward case

CASE-003345

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-46025workflow paused, state held

Side-by-side comparison

Incoming CLM-413400 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-413400incoming
#1MBR-019249Lauren Shaw
0.834 rec.
Best evidence: NameDate of birth
NameLauren ShawLauren H Shaw
Date of birth1997-08-151997-08-15
Member ID—UHC-70188-66
SSN—
•••-••--
—
Phone—6014169084
Email—
null
—
Address—2823 Spring St
City / state / ZIP—
NULL, N/A, -
Los Angeles, CA, 90095
Group—
N/A
GRP-4479
PlanOPTIONS-PPO—
Sources, recordsCLM1 recordPRV ×2TPA ×1CLM ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019249Lauren Shaw0.83
Matched against PRV-23893, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55ba10eb3c9c
    Escalated CLM-413400, top score 0.83, candidates MBR-019249

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-46025
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030757
Opened
2026-10-22 12:43:43
Top score
0.83