Steward queue/CASE-003351
Steward case

CASE-003351

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-24275workflow paused, state held

Side-by-side comparison

Incoming CLM-432247 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432247incoming
#1MBR-003698Frank Allen
0.835 rec.
Best evidence: Name
NameFrank B AllenFrank B Allen
Date of birth—
UNKNOWN
1974-11-07
Member ID—
-
UHC-03524-51
SSN—
•••-••-NULL
•••-••-0178
Phone—6138829522
Email—
NULL
frank.allen@yahoo.com
Address—
UNKNOWN
3277 Baseline Rd
City / state / ZIP—
UNKNOWN
Seattle, WA, 98142
GroupGRP-6554GRP-6554
Plan—
NULL
CORE-HMO
Sources, recordsCLM1 recordCLM ×3ENR ×25 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003698Frank Allen0.83
Matched against ENR-142338, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.983100%
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393cf079f2f9
    Escalated CLM-432247, top score 0.83, candidates MBR-003698

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-24275
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-019281
Opened
2026-10-19 19:54:36
Top score
0.83