Steward queue/CASE-003357
Steward case

CASE-003357

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-97986workflow paused, state held

Side-by-side comparison

Incoming CLM-416725 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-416725incoming
#1MBR-019302Joyce Cole
0.834 rec.
Best evidence: NamePhone
NameJoyce ColeJoyce N Cole
Date of birth—
UNKNOWN
1985-05-25
Member ID—
NULL
UHC-80112-12
SSN—
•••-••-UNKNOWN
•••-••-1912
Phone4583720955
458-372-0955
4583720955
Email—
null
joyce.cole14@gmail.com
Address2045 Oak St
2045 Oak Street
2045 Oak St
City / state / ZIPFresno, CA, 93728Fresno, CA, 93728
GroupGRP-4865GRP-4865
Plan—
N/A
CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×1CLM ×2PRV ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019302Joyce Cole0.83
Matched against PRV-24960, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:398f5ba43d6a
    Escalated CLM-416725, top score 0.83, candidates MBR-019302

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-97986
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046452
Opened
2026-10-19 19:54:36
Top score
0.83