Steward queue/CASE-003362
Steward case

CASE-003362

Confidence 0.78 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-42494workflow paused, state held

Side-by-side comparison

Incoming CLM-428917 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-428917incoming
#1MBR-019346Donald Cooper
0.782 rec.
Best evidence: NamePhone
NameDonald CooperDonald O Cooper
Date of birth1988-03-111989-03-11
Member ID—UHC-62188-44
SSN—
•••-••-null
—
Phone5756987106
575.698.7106
5756987106
Email—
N/A
—
Address4619 Central Ave4619 Central Ave
City / state / ZIPLos Angeles, CA
Los Angeles, CA, -
Los Angeles, CA, 90000
Group—GRP-5114
Plan—
NULL
MEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×1TPA ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019346Donald Cooper0.78
Matched against CLM-428918, 4 fields compared, weighted score 0.779
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address0.70221%street_match
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5527d55edeeb
    Escalated CLM-428917, top score 0.78, candidates MBR-019346

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-42494
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-029163
Opened
2026-10-22 12:43:43
Top score
0.78