Steward queue/CASE-003364
Steward case

CASE-003364

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-24492workflow paused, state held

Side-by-side comparison

Incoming CLM-411727 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-411727incoming
#1MBR-026409Karen Watson
0.831 rec.
Best evidence: NameDate of birth
NameKaren WatsnKaren Y Watson
Date of birth1972-03-12
03/12/72
1972-03-12
Member ID—
N/A
UHC-16535-92
SSN—
•••-••--
•••-••-8787
Phone—
-
5482006130
Email—karen.watson41@outlook.com
Address—
-
6151 Jefferson Ave
City / state / ZIP—
NULL, null
Gilbert, AZ, 85224
GroupGRP-9942GRP-9942
Plan—
null
OPTIONS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026409Karen Watson0.83
Matched against ENR-115470, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-115470Karen Watson1972-03-12Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5589887e198b
    Escalated CLM-411727, top score 0.83, candidates MBR-026409

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-24492
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-019416
Opened
2026-10-22 12:43:43
Top score
0.83